Human–AI Interaction

Organizations have spent considerable energy over the past three decades solving the wrong half of the knowledge transfer problem. The architecture of most knowledge management initiatives rests on a diagnostic premise: that the bottleneck lies with the sender. Firms have built communities of practice, cross-functional forums, and enterprise collaboration platforms premised on the idea that knowledge would flow freely if only individuals and units could be persuaded to share

As AI assistants slip into our daily routines, they don’t just save time—they quietly reshape how we think, feel, and relate to others. This piece explores the cognitive costs of convenience, the rise of artificial intimacy, and how behavioral design and regulation can protect human agency.