Behavioral science, in practice

BD Insights

Field-tested thinking on how people really decide, and how to design for it. Applied behavioral science, made useful.

Show
Behavioral Science

Four ways of using knowledge in a team: A model for understanding how people learn and act in collective work

What looks like a personality clash may reflect different ways of using knowledge within a team. This article introduces an exploratory four-profile model to help teams understand these differences and discuss when each perspective is needed, without reducing people to fixed personality types.

AI

The Ego Economy: The Impact of Social Media on Self-Esteem

A feed becomes a mirror that only shows certain angles. Self-esteem isn't something we have anymore; it's something we earn, spend, and lose in public, in real time. Wrote about what the research actually says

Behavioral Science

Reality is Flexible. Learn to Bend It for the Better.

Our beliefs and expectations change how we experience the world around us. Through the APR technique, we learn how to reconstruct our perception of reality to our advantage.

AI

From Manager to Detective: Why Recurring Errors Point to Design Problems, Not People Problems

The employee made the error. The system made that error predictable. When the same mistake appears across competent people, locations, and time, the decision environment deserves investigation.

AI

Emerging Questions Around "AI Psychosis" and What It Could Mean for Teams

There is a new teammate in the workplace: one that processes information faster, solves problems in seconds, and never tires. Yet this new colleague could cost employees far more than a monthly subscription. As AI becomes an everyday workplace companion, a new psychological question is beginning to emerge: what happens when a helpful tool starts influencing how we think, trust, and make decisions? Emergency psychiatrist Dr. Adjoa Smalls-Mantey explores the early warning signs and what organizations should be paying attention to next.

Behavioral Science

Yesterday, Re-written: The Science Behind Memory

Every time you remember the past, you risk changing it.

AI

The Limits of AI Simulation: What AI Still Misses About Human Decision-Making

AI-generated synthetic users are transforming how organizations test ideas. But what if they're systematically easier to persuade than the people they're meant to represent?

AI

Digital Maturity and AI as a Foundation for Designing Organizational Learning

Many organizations define tools, assign uses, and implement AI with a clear objective: improving efficiency or supporting decisions. Months later, several of those initiatives show cracks nobody anticipated: resistance, partial use, dependence on specific profiles, and results that don't scale.

Behavioral Science

The Nocebo Effect: When Expectations Become Reality

The nocebo effect usually gets blamed for making things worse. Flip the mechanism around, and the same machinery that manufactures harm can be redirected to manufacture better outcomes.

Communication and Messaging

Every News Story is Biased. The Only Question is How

Can the news ever be truly neutral? Journalism is shaped not only by political agendas but also by cognitive biases, editorial decisions, newsroom routines, and commercial incentives. From coverage bias and gatekeeping to framing, slanted information, and ideological influence, discover why even factually accurate reporting can distort public perception. Learn why transparency (and not the myth of perfect neutrality) is the key to building trust in modern journalism.

Behavioral Science

Inside Squid Game: A Behavioral Scientist’s Perspective

What makes Squid Game so compelling? Explore how optimism bias, loss aversion, social proof, and other behavioral science concepts come to life through the show's iconic games.

Behavioral Science

More Than Motivation: Understanding Executive Functioning Skills Using Behavioral Science

Increasing your Executive Functioning Skills can help create a more balanced and sustainable life.

Behavioral Science

Feed the Self, Not Just the Shelf: The ROI of Happiness

In finance, we are trained to begin with a deceptively simple question before committing capital: What’s the return on investment?

Behavioral Science

The Memory Market and Gut Feelings

Why do some brands become unforgettable while others disappear from memory? Grounded in behavioral science, consumer psychology, and decision-making research, this article explores how gut feelings, intuition, and emotional memory shape brand preference. Discover why successful brands like Apple, Patagonia, and IKEA win through emotional resonance rather than rational persuasion, and how concepts such as the mere exposure effect, pattern recognition, and self-relevance influence consumer behavior. Learn why the strongest brands don't just capture attention, they create lasting emotional imprints that drive decisions long after the advertisement is gone.

Organizational Behavior

Response Bias in Surveys: A Behavioral Science Perspective

Survey responses aren't always accurate. Learn about the most common types of response bias, why they occur, and practical strategies for designing surveys that produce more reliable, valid insights.

Communication and Messaging

Behavioral Communication & Messaging: A Science-Based Path to Persuasive Communication

How Behavioral Communication and Messaging Can Help Organizations Influence Action

Behavioral Science

The Behavioral Science Behind DeepSeek’s Rapid Adoption: What Can We Learn?

Why did DeepSeek gain millions of users in just weeks? While technological innovation matters, behavioral science offers another explanation. This article explores how novelty bias, social proof, and fear of missing out (FOMO) help explain the rapid adoption of AI tools like DeepSeek and ChatGPT.

Communication and Messaging

Using Behavioral Science to Create a Persuasive CV

Want your CV to stand out? Learn how behavioral science can help you design a résumé that captures recruiters' attention, communicates your value, and increases your chances of landing an interview.

Organizational Behavior

Asking Questions to Drive Behavior: The Use of Employee Surveys in Organizations

Can simply asking employees a question change their behavior? Discover how surveys improve engagement, predict turnover, and remain a valuable behavioral science tool in the age of AI and big data.

Organizational Behavior

Adaptive Behavioral Interventions Through Design: A Case Study Methodology

Design has a measurable influence on human behavior. Across workplaces, schools, public institutions, and urban environments, organizations increasingly seek ways to shape healthier, more productive, and more sustainable behaviors through intentional environmental design.